24
Dec
New Delhi, 24 December 2021: Launched in 2017, InsuranceDekho.com an insurtech startup, has achieved the Net Promoter Score (NPS) of above 90%, driven by rapid growth in a short time. The Net Promoter Score (NPS) is customer satisfaction and service quality metric, based on a single survey question that asks insurance customers how likely they are to recommend the company to a friend or colleague. The Net Promoter Score (NPS) is a popular benchmark across industries with the single aim of checking if the customers like the service provided or not. The NPS score of 90% is a hard thing…